Delivery and Return
Shipment from India Warehouse will be delivered in 2 - 7 Business days.
Note: All International Items will be delivered in 30 - 45 Business Days only for Pre-Paid Orders, and sometimes it may take up to 60 days based on product availability.
All Crossbow Orders will be imported through Sea Freight and it will take 3 months time.
Please double-check product size, material, measurements, specifications, features of the product before placing an order. Please call customer care +918884435356 / +918884035356 for more product clarifications and suggestions.
We are struggling hard to import these items and serving it all over India. We usually do the more rounds of quality check and send photos, videos to customer for confirmation before dispatching it. Order cancellation, address change and product exchange is not possible once the order is shipped and picked up by courier service.
Please don't try to make any fraudulent orders. For more information, please call our customer care at below numbers ask for product photos, videos and more details. You can come on live WhatsApp video call to see the products.
+91 88844 35356
+91 88840 35356
You can return a product for up to 7 days from the date you purchased if the product is damaged or received a different product which you have purchased.
Note: There is no return and replacement for electronic items.
Any product you return must be in the same condition you received it and in the original packaging. Please send the product to our store location address mentioned below through any courier, and please keep the receipt and share the copy of receipt to us.
MR. PRATHAP STALIN,
SANCTA MARIA ECOMMERCE PRIVATE LIMITED,
#14, 5TH CROSS, 7TH MAIN ROAD,
SHUBASH NAGAR, KENGERI SATELLITE TOWN, NEAR PUNAM MAHAL,
BENGALURU,
KARNATAKA - 560060
INDIA
MOBILE - 8884435356 / 8884035356
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NOTE FOR RETURN / REPLACEMENT POLICY:
* There is no return policy, only replacement policy is available.
* Return and replacement policy will not be applicable for All Slingshot Accessories which includes Steel Balls, Rubber Bands, Pit Pouches, Resin Slingshot, Fishing Darts and or similar basic Slingshot, Fishing Slingshot, Slingshot Rifle, Crossbow Items and other items which are less than Rs.999 in cost for each Piece/Set.
* Please Call or WhatsApp above customer care numbers for more information regarding product customization or any other clarifications before ordering it.
* Package opening video proof is required to proceed further since all are imported unique products and not available in India.
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Order refund amount will be credited back to your original payment method within 1 to 7 days after deducting shipping charges and any other damages made to the product cost, if any.
India Warehouse store for your reference - https://www.youtube.com/watch?v=e4cRvUOwfU4
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